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How to Deal With “That Guy” in Your Kaizen Event

(adsbygoogle = window.adsbygoogle || []).push({}); The books all refer to him as the 'concrete head', and I've heard him referred to as the 'block head', the 'knuckle head', or the guy no one wants to listen to. I say him because in all the kaizen events I have facilitated, this person was always a male; […] Read More

What Is Kaizen?

What is Kaizen? The word Kaizen is an American term derived from the meaning of two Japanese words; Kai, meaning “change”, and Zen, meaning “Good”. Combined, the word Kaizen generally means “Change for the better”. Kaizen is used most often to describe a process of quick change or improvement in an organization through utilization of […] Read More